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Drexel University Online is a wholly-owned for-profit subsidiary of Drexel University, specializing in innovative, Internet-based distance education programs for working professionals and corporations in the US and abroad. A pioneer in online education, Drexel has offered programs online since 1996.
Come join our team. Current open positions include:
Department: Enrollment Services
As part of a high functioning team, the Enrollment Counselor serves as the first point of contact with prospective students. Their primary function is to guide prospective students through each step of the enrollment management process, from lead to applicant to enrolled student. The Enrollment Counselor is responsible for creating positive experiences for prospects by building a relationship with them, answering their questions, and guiding them through the decision to enroll with Drexel University Online. Enrollment Counselors are student- centered and driven by the need to help other’s achieve their educational goals.
Please forward resume, cover letter to Jinger Cahill, Human Resources Coordinator (email@example.com).
Drexel University Online is an Equal Employment Opportunity Employer.
Drexel University Online is seeking enrollment specialists for its Philadelphia based operations to join an innovative team dedicated to providing outstanding customer service to prospective students interested in attending a comprehensive global research university ranked among the top 100 in the nation. Enrollment Specialists serve as the first point of contact in the journey as prospective students begin the critical process of selecting a higher education institution to further their educational pursuits.
Minimum education and experience:
BA/BS degree required from an accredited institution of higher learning and one year experience providing quality customer service; outstanding interpersonal, oral, and written communication skills; excellent organizational and time management skills; ability to prioritize and manage multiple tasks in a high volume/high interaction environment; self-motivated, organized; Preferred experience: previous advising/higher education; customer relationship management (CRM), service center environment, previous experience with student recruitment and/or outreach a plus.
Lead Cultivation Supervisor
Manages team of Enrollment Counselors.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
MINIMUM REQUIRED EDUCATION AND EXPERIENCE