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Drexel Online. A Better U.

About Drexel University Online

Career Opportunities

Drexel eLearning, Inc. (DeL) is a wholly-owned for-profit subsidiary of Drexel University, specializing in innovative, Internet-based distance education programs for working professionals and corporations in the US and abroad. A pioneer in online education, Drexel has offered programs online since 1996.

Come join our team. Current open positions include:


Enrollment Counselor  

Department: Enrollment Services
 

As part of a high functioning team, the Enrollment Counselor serves as the first point of contact with prospective students. Their primary function is to guide prospective students through each step of the enrollment management process, from lead to applicant to enrolled student. The Enrollment Counselor is responsible for creating positive experiences for prospects by building a relationship with them, answering their questions, and guiding them through the decision to enroll with Drexel University Online. Enrollment Counselors are student- centered and driven by the need to help other’s achieve their educational goals.

Responsibilities:  

  • Handling a high-volume of inbound and outbound calls from/to a constantly growing pool of prospective students.
  • Responding to emails from prospective students who are requesting further information about the online programs offered by Drexel University.
  • Setting and holding individual appointments with prospective students to provide a detailed breakdown of the features and benefits of Drexel University Online.
  • Providing prompt follow-up and problem resolution as needed.
  • Recording and entering prospect data accurately in all databases.
  • Delivering superior customer service to prospective students to support the overall goals of the department and company.

Job Qualifications:  

  • Bachelor's degree required, masters a plus
  • Must be able to thrive in a fast pasted environment and meet challenging goals
  • Must be student- centered and have the ability to identify strengths and weaknesses and qualify prospective students.
  • Social Perceptiveness: must be constantly aware of other’s reactions, understand the reasoning behind it and adapt accordingly
  • Preference given to candidates with experience working with non-traditional adult students
  • Prior sales experience is a plus
  • Technical skills including proficiency in internet software, Microsoft Office, Leads 360 and Salesforce are preferred
  • Superior oral and written communications skills
  • Ability to work both independently as well as part of a high-performing team
  • A proven track record in student enrollment, customer service and sales

Please forward resume, cover letter to Caitlin Robinson, Executive Director, Human Resources (crr66@drexel.edu).  

Drexel University Online is an Equal Employment Opportunity Employer.


Marketing Manager, Business Development  

  • Job Title: Marketing Manager, Business Development
  • Posted: August 2014
  • Type: Full-time
  • Experience: Mid Level
  • Function: Marketing
  • Industry: Education Management
  • Travel: 15% (occasional)

The Marketing Manager, Business Development owns the marketing function for all Drexel Online partner organizations and oversees the management of company-wide conferences and events .This includes the identification of events and conference relevant to key vertical markets and development of the marketing strategy for each vertical from awareness through enrollment, identification and prioritization of tactics, management of annual budgets/monthly forecasts, ROI measurement, management of the messaging and creative strategy, as well as meeting enrollment targets. The marketing manager will be responsible for managing a team of three specialists to execute strategy and events.

Responsibilities:  

  • Build and optimize annual marketing strategy, budgets and campaign plans by vertical
  • Oversee conference and event strategy, process, and execution
  • Project-manage execution of marketing and conference strategy
  • Manage team of three marketing specialists responsible for project tactics, partner webpages, trafficking, event and conference logistics and deliverables
  • Work closely with strategic marketing managers and creative services team to develop messaging and creative strategy for company wide conference and events and business development initiatives
  • Oversee and manage day-to-day marketing performance of each partner vertical to ensure favorable performance
  • Ensure business development representatives are equipped with marketing materials in the field
  • Develop marketing materials for all partner-related events
  • Oversee the management of vendor relationships to ensure timely, cost effective execution
  • Execute the staffing of events and train company employees on conference procedures
  • Travel to and support onsite execution and management of key events
  • Plan and develop marketing materials for industry conferences
  • Perform post-campaign analysis to determine performance and ROI
  • Provide regular reporting on partner marketing performance to business development team and to senior management
  • Manage IT and operations projects specific to his/her business
  • All additional duties and responsibilities to manage his/her business to success

Job Qualifications:  

  • Bachelors degree in business with concentration on marketing or other related specialization; work experience will also be considered
  • 5+ years of experience within a variety of marketing roles experience with trade show management is a plus
  • Project management experience is a plus
  • B to B marketing experience is preferred
  • Understanding of integrated marketing; how various offline/online and brand/direct response channels work together
  • Strong brand messaging and creative experience; understands how to develop brand messaging strategy and execute through creative
  • Excellent interpersonal and communication skills
  • Experience presenting to senior management
  • Able to shift thinking frequently from high level strategic decisions to detailed tactical decisions
  • Must be highly organized and proactive; self-motivated
  • Highly proficient in Microsoft Excel

Please forward resume, cover letter to Caitlin Robinson, Executive Director, Human Resources (crr66@drexel.edu).  

Drexel University Online is an Equal Employment Opportunity Employer.



Regional Account Representative  

  • Job Locations: New York City, Phoenix Arizona, Houston Texas, Richmond Virginia, Tampa Florida
  • Department: Business Development Department
  • Reports To: Regional Business Development Manager

Responsibilities:  

  • Manage Drexel eLearning’s health system, corporate, education, and association partner accounts with 5,000 to 20,000+ employees or members within a defined market/territory.
  • Develop and execute enrollment cultivation strategies for local, regional, and national partner’s accounts within a defined market/territory.
  • Interface with C-level, VP-level, and Director level contacts within assigned partners to increase account access.
  • Deliver sales presentations to decision makers as well as employees within assigned partner base.
  • Assist with identifying partners’ professional development needs and develop specific solutions for those needs.
  • Work in conjunction with marketing team to develop recruitment and promotional strategies to support enrollment growth of assigned partner accounts.
  • Develop and coordinate visits and strategic marketing activity to assigned partners monthly including faculty presentations, promotions, comprehensive marketing plans, etc.
  • Work to build Drexel brand in assigned territory by building relationships with local business and community leaders
  • Maintain current knowledge of all Drexel University's online degree programs.
  • Attend annual meetings, trade shows, conferences and on-site client visits to increase brand awareness within partner accounts.
  • Uncover and implement new business opportunities to increase enrollment generation within assigned partner accounts.
  • Develop enrollment forecasts quarterly for assigned partner accounts.
  • Other duties as assigned by management.

Job Qualifications:  

  • Bachelor’s degree from a four year college or university, preferably in Marketing, Business, or Communications.
  • 2 to 4 years of sales/account management experience preferred within the assigned market/territory.
  • Strong analytical, interpersonal and communication skills
  • Ability to work from home; significant regional travel throughout assigned market/ territory is required. Use of a personal vehicle is required (with mileage reimbursement). Must have a valid driver’s license.
  • Ability to work independently and to be a part of a team
  • Strong organizational (time and territory management) skills
  • Competitive drive and determination with focus on results orientation
  • Financial acumen in understanding operations and developing proposals.
  • Ability to work in a face past environment with multiple and changing priorities while maintaining strong focus on execution and results.
  • Working knowledge of Microsoft Office, Salesforce, and any CRM system, a plus.
  • Must be able to travel up to 75% of the time within defined market/ territory and occasional travel to the Drexel University Campus in Philadelphia.
  • Experience working in a higher education environment a plus.

Please forward resume, cover letter to Caitlin Robinson, Executive Director, Human Resources (crr66@drexel.edu).  

Drexel University Online is an Equal Employment Opportunity Employer.



Director/Senior Director of Business Development  

The Director/Senior Director of Business Development is responsible for managing and coordinating the activities of the Business Development team. Reporting to the Assistant Vice President of Marketing Strategy and Branding, the Senior Business Development Director will assist in strategically creating, implementing and overseeing organizational policies by performing the functions outlined below. The Senior Director of Business Development is ultimately responsible for building an in-house team that will be tasked with meeting and exceeding our pre-determined enrollment targets.

Responsibilities:  

  • Works with the other members of the management team to develop strategic direction for the Business Development department.
  • Oversees the development and implementation of a comprehensive sales and relationship management plan for the Business Development team.
  • Work with leadership to establish quarterly goals both for the team and for individual contributors
  • Develop appropriate metrics to measure team performance
  • Work with the Marketing team to ensure the team has appropriate materials and collateral materials.
  • Works closely with the Senior Management team to maximize lead flow, lead conversion and student lifetime value to maximize growth.
  • Assist with generating business and securing partnerships for the Drexel University’s online programs by coaching the Regional Managers on building relationships with senior level executives of corporations, health systems, associations and government agencies.
  • Responsible for managing a team that is accountable for meeting and exceeding channel enrollment projections.
  • Directly Supervises Regional Area Managers and Events Manager
  • Responsible for the overall direction and coordination of the Business Development department.

Required Knowledge, Skills, and Abilities:  

  • 7-10 years of direct sales/business development experience, preferably within higher education.
  • Strong analytical and problem solving skills.
  • Well-established contacts and business development record with large employers in healthcare, education, government, technology or manufacturing sectors; contacts should include corporate-level executives, HR, training departments, etc.
  • An understanding of how academic programs of study in business, education, engineering, technology, and nursing would benefit corporations, associations, and government agencies.
  • An ability to effectively communicate and convey a professional image to corporations, associations, government agencies, and internal departments.
  • Success in managing business development teams and budget.
  • Proven ability to work independently and manage multiple tasks efficiently and effectively.
  • Experience using CRM/Sales Force automation systems.
  • Master’s degree required, preferably in business or related field. Relevant combination of education and experience will be considered.

Please forward resume, cover letter to Caitlin Robinson, Executive Director, Human Resources (crr66@drexel.edu).  

Drexel University Online is an Equal Employment Opportunity Employer.


 
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