Drexel eLearning, Inc. (DeL) is a wholly-owned for-profit subsidiary of Drexel University, specializing in innovative, Internet-based distance education programs for working professionals and corporations in the US and abroad. A pioneer in online education, Drexel has offered programs online since 1996.
Come join our team. Current open positions include:
Communications Manager II (Content marketing focused)
Drexel University Online is aggressively expanding its national reach and influence and is seeking a talented and professional communications expert to propel these efforts even further. The Communications Manager will help to create a Drexel University Online community by creating and sharing content through traditional and digital communications efforts.
Reporting to the Director of Strategic Communications, your overall objective will be to position Drexel University Online as a reputable institution and a thought-leader across various communications channels through content marketing and storytelling. As a key member of the Strategic Communications team, you will work with various Drexel Online departments and individual college marketing and communications contacts across campus to accomplish outreach and branding goals and objectives.
Please forward resume, cover letter to Caitlin Robinson, Executive Director, Human Resources (firstname.lastname@example.org).
Drexel University Online is an Equal Employment Opportunity Employer.
Director/Senior Director: Prospective Student Advising
Drexel University Online (DUO) is seeking a Director of Prospective Student Advising for its Philadelphia based operations, to join an innovative team dedicated to providing outstanding customer service to potential students interested in attending a comprehensive global research university ranked among the top 100 in the nation. The Director will work with the Vice President of Operations and senior managers at DUO to develop, plan, implement and evaluate a student-centric, strategic recruitment plan that achieves enrollment goals and student success measures.
Minimum education and experience:
BA/BS degree required from an accredited institution of higher learning and five-seven years of professional experience providing quality customer service with a minimum of three years in a higher education environment or related field; ability to think strategically, critically, and creatively to optimize the user experience; experience managing high performance teams that worked effectively to meet established goals and standard; experience with student information systems, customer relationship management applications; experience in a high volume call center environment; outstanding interpersonal, oral, and written communication skills; excellent organizational and time management skills; ability to prioritize and manage multiple tasks in a high volume/high interaction environment; self-motivated, organized; Preferred education and experience: Master’s degree; previous advising/higher education; call center management certification; practical knowledge of the implementation of a telephony system.
Department: Enrollment Services
As part of a high functioning team, the Enrollment Counselor serves as the first point of contact with prospective students. Their primary function is to guide prospective students through each step of the enrollment management process, from lead to applicant to enrolled student. The Enrollment Counselor is responsible for creating positive experiences for prospects by building a relationship with them, answering their questions, and guiding them through the decision to enroll with Drexel University Online. Enrollment Counselors are student- centered and driven by the need to help other’s achieve their educational goals.
Drexel University Online is seeking enrollment specialists for its Philadelphia based operations to join an innovative team dedicated to providing outstanding customer service to prospective students interested in attending a comprehensive global research university ranked among the top 100 in the nation. Enrollment Specialists serve as the first point of contact in the journey as prospective students begin the critical process of selecting a higher education institution to further their educational pursuits.
BA/BS degree required from an accredited institution of higher learning and one year experience providing quality customer service; outstanding interpersonal, oral, and written communication skills; excellent organizational and time management skills; ability to prioritize and manage multiple tasks in a high volume/high interaction environment; self-motivated, organized; Preferred experience: previous advising/higher education; customer relationship management (CRM), service center environment, previous experience with student recruitment and/or outreach a plus.
Marketing Manager, Business Development
The Marketing Manager, Business Development owns the marketing function for all Drexel Online partner organizations and oversees the management of company-wide conferences and events .This includes the identification of events and conference relevant to key vertical markets and development of the marketing strategy for each vertical from awareness through enrollment, identification and prioritization of tactics, management of annual budgets/monthly forecasts, ROI measurement, management of the messaging and creative strategy, as well as meeting enrollment targets. The marketing manager will be responsible for managing a team of three specialists to execute strategy and events.
Regional Account Associate
Regional Account Representative
Director/Senior Director of Business Development
The Director/Senior Director of Business Development is responsible for managing and coordinating the activities of the Business Development team. Reporting to the Assistant Vice President of Marketing Strategy and Branding, the Senior Business Development Director will assist in strategically creating, implementing and overseeing organizational policies by performing the functions outlined below. The Senior Director of Business Development is ultimately responsible for building an in-house team that will be tasked with meeting and exceeding our pre-determined enrollment targets.
Required Knowledge, Skills, and Abilities: