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Drexel Online. A Better U.

About Drexel University Online

Career Opportunities 

Drexel eLearning, Inc. (DeL) is a wholly-owned for-profit subsidiary of Drexel University, specializing in innovative, Internet-based distance education programs for working professionals and corporations in the US and abroad. A pioneer in online education, Drexel has offered programs online since 1996.

Come join our team. Current open positions include:


Enrollment Counselor 

Department: Enrollment Services
 

Drexel University Online is seeking a motivated Enrollment Counselor to assist the Enrollment Services Department in responding to inquiries about Drexel Online programs. The successful candidate will be able to communicate with a diverse population of leads and applicants, and will be highly motivated to support departmental and company goals.

Responsibilities: 

  • Handling a high-volume of inbound and outbound calls from/to a constantly growing pool of prospective students.
  • Responding to emails from prospective students who are requesting further information about the online programs offered by Drexel University.
  • Setting and holding individual appointments with prospective students to provide a detailed breakdown of the features and benefits of Drexel University Online.
  • Providing prompt follow-up and problem resolution as needed.
  • Recording and entering prospect data accurately in all databases.
  • Delivering superior customer service to prospective students to support the overall goals of the department and company.

Job Qualifications: 

  • Bachelor's degree required
  • Preference given to candidates with higher education or sales experience
  • Technical skills including proficiency in internet software, Microsoft Office, Leads 360 and Salesforce are preferred
  • Superior oral and written communications skills
  • Ability to work both independently as well as part of a high-performing team
  • Previous military expereince preferred

Please forward resume, cover letter to Caitlin Robinson, Executive Director, Human Resources (crr66@drexel.edu). 

Drexel University Online is an Equal Employment Opportunity Employer.


Military Enrollment Counselor 

Department: Enrollment Services
 

Drexel University Online is seeking a motivated Military Enrollment Counselor to assist the Enrollment Services Department in responding to inquiries about Drexel Online programs. The successful candidate will be able to communicate with a diverse population of leads and applicants, and will be highly motivated to support departmental and company goals.

Responsibilities: 

  • Serving as the direct point of contact for veterans, active duty service members, and their immediate family members as they navigate through the application and enrollment process for online programs at Drexel University
  • Providing guidance on how to effectively utilize armed services educational benefits at Drexel
  • Supporting events and other recruitment activities in the field targeted toward the military community
  • Providing prompt follow-up and problem resolution as needed.
  • Delivering superior customer service to prospective students to support the overall goals of the department and company.
  • Building a general knowledge of all programs offered in an online format by Drexel University
  • Consistently handling a high-volume of inbound and outbound telephone calls and emails

Job Qualifications: 

  • Bachelor's degree required
  • Previous military experience required
  • Strong knowledge of armed services education benefits programs
  • Previous sales experience required
  • Preference given to candidates with higher education
  • Technical skills including proficiency in internet software, Microsoft Office, and Salesforce are preferred
  • Superior oral and written communications skills
  • Ability to work both independently as well as part of a high-performing team

Please forward resume, cover letter to Caitlin Robinson, Executive Director, Human Resources (crr66@drexel.edu). 

Drexel University Online is an Equal Employment Opportunity Employer.


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